Support

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Find answers in our documentation, or talk to our team. We're here to help.

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Find answers yourself

Most questions are answered in our documentation. Select a category to browse.

Technical documentation, installation guides, and compliance certificates for all our chargers.

Learn how to use Plugchoice, manage your chargers, set up billing, and configure smart charging.

Diagnose and resolve common issues. Step-by-step guides to get your charger working again.

We have dedicated resources for professionals. Installation guides, wiring diagrams, and technical specs — all in one place.

Our team is happy to help. Start a conversation and we'll get back to you.

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Prefer email? Reach us at support@volttime.com

What to expect

Tell us what's happening. Include your charger serial number if you have it handy.

Our team reviews your message and pulls up your account details.

You'll receive a reply in the chat. We'll keep you updated until it's resolved.

When you reach out, you're talking to the same people who build and maintain our products.

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